General Terms & Conditions

General Terms and Conditions and Customer Information

I. General Terms and Conditions

1. Scope of application

The following terms and conditions apply to all orders via our online shop.

2. Contractual partners

By placing an order with, the customer confirms that he is at least 18 years of age. The purchase contract is made with More information about us can be found in the imprint. These General Terms and Conditions apply to all contracts which a consumer or entrepreneur (hereinafter referred to as the "Customer") concludes with the seller regarding the goods and / or services presented by the seller in his online shop. This is without prejudice to the inclusion of the customer's own conditions, unless otherwise agreed.

3. Conclusion of contract

The product descriptions contained in the seller's online shop do not constitute a binding offer from the seller, but serve as a binding offer by the customer. The customer can submit the offer via the online order form integrated into the seller's online shop. The customer, after placing the selected goods and / or services in the virtual shopping cart and having completed the electronic ordering process, gives a legally binding contract offer with regard to the goods contained in the shopping basket and by clicking the button "order to pay" Or services. Immediately after the order has been sent, you will receive an order confirmation by e-mail. The order is deemed accepted as soon as the payment has been made and the order status changes "in process". They are always informed by email about the current status. Status changes are updated every 24 hours. If we are unable to determine payment within 5 working days, the order shall be deemed to be rejected, with the result that the customer is no longer bound by his declaration of intent.

4. Shipping charges

We deliver insurance to Germany, Netherland, Spain, Italy, France and Austria with DHL. The shipping costs to Germany are 5,99 €. To Austria 10,99 €, rest of countries 9,90 €.

5. Payment

The payment is made in advance, PayPal or within Germany also immediate transfer with Sofort GmbH.  All prices are in Euros and include 19% VAT. Changes and errors excepted.

Payment in advance
When selecting the payment method of payment, we will call you our bank account in the order confirmation and deliver the goods after payment receipt.

When you select the payment type "PayPal", payment processing takes place via the payment service provider PayPal (Europe) S.à r.l. Et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg under the PayPal Terms of Service, can be viewed at You must always be registered there or register, authenticate with your access data and confirm payment instructions to us (exception, if necessary, guest access). You'll get more information during the ordering process. You will be redirected to the paypal page immediately after you clicked the "order" button to make an immediate payment. After confirming the payment in your Paypalkonto, they are again directed to our website

( is the TÜV certified, secure payment method of the company Payment Network AG. If you want to pay by direct transfer, you only need your online banking data, i. Usually bank account, PIN and TAN data. The system does everything else for you. Direct transfer is not only free of charge for you as a buyer, but also has some advantages: You can make a transfer immediately without having to go to the page of your bank without having to enter data for your order. You do not have to wait long for your wares; Depending on the creditworthiness of the buyer, the dispatch of warehouse goods can be initiated either immediately or within two business days. Thanks to a comprehensive security concept, instant transfer is now one of the safest forms of payment on the Internet. Details about the comprehensive security concept of instant transfer can be found here. The insurance concept also includes an insurance policy, which allows buyers to pay up to € 5,000 per individual case, that is, Per transaction. This Payment is only available for German Customers.

6. Self-collection

We deliver only with DHL Express. Unfortunately, a self collection of our products is not possible.

7. Packing station

We also deliver to DHL packing stations.

8. Retention of title

The goods remain our property until full payment.

9. Revocation instruction

Our cancellation policy can be found separately at the bottom of our website named "Revocation right".

10. Battery disposal

In connection with the distribution of batteries or the supply of devices containing batteries, we are obliged to point out the following:

They are legally obliged to return used batteries as end users. You can return to our (revocation address) free of charge old batteries, which we have led or managed as new batteries in our assortment. The symbols on the batteries have the following meaning:

The symbol of the crossed-out wheeled bin means that the battery must not be put into household rubbish.

Pb = battery contains more than 0.004% weight of lead
Cd = battery contains more than 0.002% cadmium
Hg = battery contains more than 0.0005 mass% of mercury.

Please note the above instructions.

11. Contractual storage

We store the contract text and send you the order data and our general terms and conditions by e-mail. You can also view and download the terms and conditions on this page at any time. You can view your past orders in our customer login.

12. § 4 Liability

The seller is liable to the customer from all contractual, contractual and statutory, also delictic claims for damages and expenses as follows:

12.1 The seller is liable for all legal grounds without limitation

In the case of intentional or gross negligence, in the case of willful or negligent injury to life, body or health, on the basis of a guarantee promise, insofar as nothing else is stipulated, on the basis of mandatory liability such as the product liability law.

12.2 If the seller negligently violates a fundamental contractual obligation, the liability is limited to the contract-typical, foreseeable damage, unless the liability of the above paragraph is unlimited. Significant contractual obligations are obligations which the contract imposes on the seller according to its content in order to achieve the purpose of the contract, the fulfillment of which enables the proper execution of the contract at all, and upon which the customer may regularly rely.

12.3 In all other respects, the Seller's liability is excluded.

12.4 The above liability provisions shall also apply with regard to the Seller's liability for his vicarious agents and legal representatives.

12. § 5 Choice of law, place of fulfillment, court of jurisdiction

German law applies. In the case of consumers, this choice of law is only valid insofar as the protection afforded by mandatory provisions of the law of the State of habitual residence of the consumer is not withdrawn (favorable principle).
If the customer acts as a merchant, a legal person of public law or a public special fund with registered office in the territory of the Federal Republic of Germany, exclusive jurisdiction for all disputes arising from this contract is the place of business of the seller. If the customer is domiciled outside the territory of the Federal Republic of Germany, the place of business of the seller is exclusive jurisdiction for all disputes arising from this contract if the contract or claims from the contract can be attributed to the professional or commercial activity of the customer. However, in the above cases, the seller is in any case entitled to call the court at the customer's place of business.

The provisions of the United Nations Convention on Contracts for the International Sale of Goods are not expressly applicable.

II. Customer information

1. Identity of the seller
Grotestraat 64
7622 GM Borne
Phone: +31 (0) 613 033 637

2. Information on the condition of the contract

The technical steps for the conclusion of the contract, the conclusion of the contract and the corrective measures shall be made in accordance with the conditions set out in point 3 of our General Terms and Conditions.

3. Contract language, contract renewal

3.1. The contract language is German.

3.2. The full text of the contract is not saved by us. Before sending the order via the online shopping basket system, the contract data can be printed out or electronically secured via the print function of the browser. After receipt of the order with us, the order data, the legally required information for remote sales contracts and the General Terms and Conditions will be sent to you again by e-mail.

4. Important information & essential characteristics of the goods

Depending on the product, a certain amount of time must be taken into account during the application of the products in order to give the body the opportunity to process the ingredients and convert these into body-specific substances. No miracle results are therefore promised. An unhealthy diet and especially alcohol are certainly a strong inhibitor of the ingestion. All information on our website about the products are manufacturer's data. As a supplier, we can not guarantee the correctness of the product